# Find a computer

> Find a managed computer and see when it last connected.

Language: en-US. Product guide: https://agencymesh.com/help/workstations/.

Last reviewed October 6, 2026 by AgencyMesh Product Support · Checked against release 2026.10

Operations and Administrator can open [Workstations](https://app.agencymesh.app/it/workstations) directly; it is not in the app menu.

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## Find the right device

1. Enter a name in **Search workstations** above the list. Use **Filter workstations** for **Online**, **Offline**, device type, **Windows 10**, or **Under 8 GB RAM**.
2. Match **Machine**, **User**, and **Serial**. Use **Refresh workstations** for an updated list; **Last Seen** uses Central time.

Windows 10 means Home/Pro; the memory filter uses rounded reported RAM. A listed device may still be unavailable in [Workstation Connect](https://app.agencymesh.app/it/workstation-connect).

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## Find a missing device

1. Clear the search, choose **All devices**, then **Refresh workstations**.
2. For an offline computer, check power and internet. If still missing, report the machine name and symptoms in [Tickets](https://app.agencymesh.app/officeInfo/tickets).

For a new computer, **Install Help** explains your organization’s setup. Allow up to 10 minutes after setup for it to appear.

## Related guides

- [Connect to a computer](https://agencymesh.com/help/workstation-connect.md)
- [Check an internet connection](https://agencymesh.com/help/internet-and-ip.md)
- [Report a problem](https://agencymesh.com/help/office-tickets.md)