Internet blocking
Restrict website access on office connections configured for the service, based on your agency’s agreed access requirements.
Internet blocking & DNS filtering
Manage website access across your agency’s offices.
Add internet blocking and DNS filtering to your agency’s office IT services. Discuss office coverage, website restrictions, and business access needs with AgencyMesh.
What you can do
Internet blocking & DNS filtering features at a glance
Filtering depends on the office’s configured service. Confirm the locations, connections, and devices covered with AgencyMesh before rollout.
DNS filtering
Control access by domain as part of your office internet setup. Discuss the business websites your teams need and the restrictions you want to apply.
Website access review
Request support for a blocked business site or a change in access needs. Give the affected office, website domain, and business reason so support can review the request.
Example agency task
Request access to a blocked business website.
A team member cannot reach a site needed for agency work. Support needs enough context to determine whether filtering or a connection problem is responsible.
The result: Support can review the access request with the office and business context. Submitting a ticket does not automatically unblock the website.
- 01
Identify the affected work
Note the office, website domain, time, and error or blocking message. Say whether one device or several are affected.
- 02
Submit a support ticket
Create a support ticket describing the business need and affected office. Include a screenshot with customer details and private links removed if it helps explain the issue.
- 03
Follow the support response
Use the ticket for updates, then try the business website again after support confirms the outcome of its review.
Product questions
Plan for your agency
Does filtering cover every office and device automatically?
Coverage depends on the configured service. Confirm the offices, connections, and devices included with AgencyMesh; do not assume a device on another network is covered.
Is DNS filtering the same as internet monitoring?
Internet monitoring shows connection status and outage history. Internet blocking and DNS filtering control website access. An office can be online while a particular website remains unavailable.
How do we request setup or a website-access change?
Contact AgencyMesh to discuss setup and office coverage. Existing users can create a ticket with the affected office, website domain, business need, and any blocking message. Support reviews the request; there is no automatic approval when a ticket is submitted.