Skip to content

Transaction reports and files

2 min readReviewed
About this guide

Last reviewed October 6, 2026 by AgencyMesh Product Support · Checked against release 2026.10

Use Transaction Metrics for trends and Transaction Files for receipts and evidence.

  1. In Transaction Metrics, choose Office and Month, or Custom Range with Start/End. Click Get Metrics.
  2. Compare Carrier Amount, Merchant Net Amount, and Deposit Amount separately. Use daily charts and the office breakdown to find differences.
  3. For a PDF, open Transaction Summary, choose Office and Start, then Summary. Add End for a range. Use the office tabs, then Export PDF.

Sources can include the same payment; adding them together overcounts sales. For missing totals, look for unfinished imports in Transaction Queue Report. Compare individual records in Search and matching.

  1. In Transaction Files, choose Office and Transaction Date to show the file panels.
  2. To view a file, use View Files > Bank Deposit or Carrier, then View.
  3. To upload carrier evidence, use Upload File > Carrier. Choose Vendor, add one JPEG, PNG, or PDF, then Upload. Find it under View Files > Carrier.

Uploading saves evidence; it does not import or match transactions. Existing filenames are not replaced. Look for the saved file before retrying.

Use Transaction Files > Upload File > Bank Deposit, even when Dashboard has no missing-deposit row. Follow Bank deposits for the fields and Submit Deposit. Transaction Date is the deposit date; Deposit Covers is the period covered.