Find a text message
About this guide
Last reviewed October 6, 2026 by AgencyMesh Product Support · Checked against release 2026.10
Open Text Messages > Search for earlier incoming and outgoing messages.
Search by number or date
Section titled “Search by number or date”- Set Start and End. For outgoing messages, enter the customer’s number in To #. For incoming replies, turn on Advanced and use From #.
- Add Status or Type if needed, then Search. Advanced also offers Body, exact UUID, and User.
- If nothing appears, widen the dates or use Reset to clear extra filters.
Type means Web or AMS To-Do, not SMS versus MMS.
Use the result
Section titled “Use the result”- Read the row’s Status and Body. Click an image or PDF under Attachments to open it.
- Use the clipboard button under Copy to copy a row, or ‹ Prev / Next › for more results.
queued or sending may still be in progress; sent alone does not prove delivery. For a recent message’s error details, use Messaging > Recently Sent Messages > View.